Maintenance Services

Keep your voting machines working at their best with preventative maintenance and software and firmware upgrades.

With a predictable annual charge, budgeting is simple. Be confident during each election cycle that your voting machines are cared for by trained ES&S professionals with intimate product knowledge and understanding. Reap the benefits of security and assurance when you say yes to these questions:

Will your equipment be ready for this election?

ES&S Maintenance Protection Packages

The Gold and Silver service packages include the same core features, but differ on how often your equipment is inspected, cleaned, calibrated, and tested on-site at your location.

 

Golden
Package

Silver
Package

Inspection, cleaning, calibration, and testing of covered equipment Every Year Odd-Number Years*
Free replacement parts X X
Technical help desk support X X
Priority status for repair services X X
Software and firmware upgrades X X
Serviced by trained and certified ES&S technicians X X
One simple annual invoice X X


* During odd-numbered years, customers may ship equipment, at their expense, to our headquarters in Omaha, Nebraska, for repairs.